Free Welcome Kit
Once you’ve filled out and sent your order we will contact you to confirm your details and job description are correct. We then mail you a prepaid return postage bag, safety pins and measuring tape. No matter where you’re located in Australia.
When you’ve received your initial free welcome kit you can get started pinning your garment by either watching one of our how-to videos or contacting us by email for a free consultation.
Next, carefully place the garment in the free return postage bag provided and mail it back to us. All that’s required is your ‘From’ address on the postage bag then drop it off at your local post office. (Free return postage is for a limited time only.)
Finally the garment will arrive back to us ready to be altered. After the job is completed an invoice will be emailed to you with our BPAY details, and a total cost for the job plus the final postage bag.
That’s it! You’re online hem is ready to be sent back to you.